> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bloombot.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Dashboard problems

> Signing in, missing servers, hidden modules, and the errors the dashboard can return.

Most dashboard problems come down to what Bloom can see and what your account is allowed to open.

<AccordionGroup>
  <Accordion title="A server is missing from the picker">
    Bloom must be in the server, and you must be an administrator, the owner, or hold a dashboard access role there. If your access changed recently, sign out and back in so the dashboard refreshes your server list.
  </Accordion>

  <Accordion title="Server not found after choosing it">
    This usually means Bloom is no longer in that server. Re-invite Bloom, then reload the picker.
  </Accordion>

  <Accordion title="The dashboard says the server is on a different shard">
    Bloom's servers are split across shards, and the dashboard can return a temporary error for one it cannot reach yet. Try again shortly. If it keeps happening, report it in the [support server](https://discord.gg/HYSgTQ6SHR).
  </Accordion>

  <Accordion title="I can open the dashboard but a module is hidden">
    Modules appear only to members holding the matching permission. If you got in through a dashboard access role rather than Administrator, you see only the modules for the permissions you hold. See the [module matrix](/reference/permissions#dashboard-module-access).
  </Accordion>

  <Accordion title="A change I made on the dashboard has not taken effect">
    Bloom caches some settings briefly. Give it a moment, then confirm with the matching command in your server, for example `!logs` or `!joingate`, which always read the current values.
  </Accordion>

  <Accordion title="A public form or appeal link will not accept my submission">
    Forms and appeals set their own rules: who may respond, how often, whether they are still open, and whether a submission cap has been reached. The page states which rule blocked you.
  </Accordion>
</AccordionGroup>

## Related pages

<CardGroup cols={2}>
  <Card title="Dashboard access" icon="sliders" href="/getting-started/dashboard">
    Signing in and controlling who can open a server.
  </Card>

  <Card title="Permission errors" icon="circle-question" href="/troubleshooting/permissions">
    When the problem is a permission rather than the dashboard.
  </Card>

  <Card title="Permission reference" icon="table-list" href="/reference/permissions">
    Which permission each module requires.
  </Card>

  <Card title="Support server" icon="discord" href="https://discord.gg/HYSgTQ6SHR">
    Report a dashboard error that persists.
  </Card>
</CardGroup>